Privacy Policy

Pearl Smile Center Limited respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and protect your information.

We may collect personal information such as your name, address, telephone number, email address and date of birth.
When providing dental care we may also collect health information such as medical history, dental records, X-rays and clinical notes.

We use your information to:

• Provide dental care and treatment
   
• Arrange appointments and communicate with you
   
• Maintain dental records
   
• Meet legal and regulatory requirements
   

Your information may be shared with dental laboratories, referral dentists, dental plan providers and regulatory bodies where necessary for your treatment or as required by law.

We take appropriate steps to protect your information and ensure it is kept secure.

You have the right to request access to your personal data or ask for corrections if any information is inaccurate.

If you have concerns about how your data is handled you may contact the
Information Commissioner's Office.

Cookie Policy

Our website uses cookies to improve your experience and help us understand how visitors use the website.

Cookies are small files stored on your device when you visit a website.

You can disable cookies through your browser settings if you prefer, although some parts of the website may not function properly.

Complaints

We aim to provide high quality dental care and service. If you have a concern or complaint, please contact the practice and we will do our best to resolve the matter promptly.

Complaints can be made in person, by phone, by email or in writing. We aim to acknowledge complaints within two working days.